Introduction
[OFFENSE FIRST GROUP] (“we,” “us,” or “our”) operates [WEBSITE URL] (the “Site”). This Privacy Policy describes how we collect, use, and protect information when you visit the Site, submit a contact form, book a call, or otherwise interact with our marketing and growth services. By using the Site, you agree to the practices described here.
Information We Collect
Information you provide directly. When you fill out a form, book a consultation, or contact us, we may collect your name, email address, phone number, company name, and any message or details you choose to share.
Information collected automatically. When you visit the Site, standard log data may include your IP address, browser type, device information, pages visited, time spent on pages, and referring source. This helps us understand how visitors use the Site and improve its performance.
Cookies & Tracking Technologies
The Site uses cookies and similar technologies to remember preferences, measure site traffic, and support our advertising. We use third-party analytics and advertising tools, including Google Analytics and the Meta (Facebook) Pixel, to understand how visitors interact with the Site and to measure the performance of our paid advertising campaigns. These tools may set cookies or collect data according to their own privacy policies.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate with you about our services;
- Contact you by phone (including calls and text messages) at the number you provide;
- Book, confirm, and conduct consultation calls;
- Deliver marketing, growth, and related consulting services;
- Send follow-up communications and marketing messages by email or SMS, where you have provided consent;
- Improve the Site, our offerings, and our client experience;
- Measure, optimize, and retarget advertising campaigns.
Lead Forms & Advertising Consent (Meta/Facebook/Instagram)
We advertise on Meta platforms (Facebook and Instagram), including through Meta Instant Forms (lead ads). When you submit your information through one of our lead forms — including your name, phone number, and email address — you expressly consent to [OFFENSE FIRST GROUP] contacting you at the phone number and email address you provided, including by telephone call, SMS/text message (including messages sent using an automatic telephone dialing system), and email, for marketing and follow-up purposes related to your inquiry.
Your consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You may revoke your consent at any time by replying STOP to any text message, by clicking the unsubscribe link in any email, or by contacting us at [CONTACT EMAIL].
Information submitted through Meta lead forms is also subject to Meta's own Privacy Policy, and we encourage you to review it. We use lead information solely for the purposes described in this policy and do not sell it to third parties.
How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate the business, such as CRM platforms, email and SMS providers, scheduling tools, advertising platforms, and analytics services. These providers are contractually limited to using your information only for the services they perform on our behalf.
Advertising & Meta
We advertise on Meta platforms (including Facebook and Instagram) and use the Meta Pixel to measure conversions, understand ad performance, and build or measure audiences for advertising. You can manage your ad preferences and learn more about opt-out options through Meta’s settings and through general digital advertising opt-out resources such as the Digital Advertising Alliance.
SMS/Text Messaging Consent
By providing your phone number — including through a website form, booking form, or Meta Instant Form (Facebook/Instagram lead ad) — you expressly consent to receive calls and recurring text messages from [OFFENSE FIRST GROUP] at the number provided, including messages sent using an automatic telephone dialing system, related to your inquiry, appointment, our services, and marketing follow-up. Consent is not a condition of purchase. Message and data rates may apply; message frequency varies. You can opt out of SMS communications at any time by replying STOP, or request help by replying HELP.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Email Marketing
When you provide your email address through a form, booking, or lead ad, you consent to receive follow-up and marketing emails from [OFFENSE FIRST GROUP]. Every marketing email includes an unsubscribe link, and you may opt out at any time by clicking it or contacting us at [CONTACT EMAIL]. Transactional or service-related messages (such as appointment confirmations) may still be sent where necessary to fulfill a request you initiated.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide services, to comply with legal obligations, or to resolve disputes. When information is no longer needed, we delete or anonymize it in a secure manner.
Your Rights & Choices
You may request access to, correction of, or deletion of your personal information by contacting us at [CONTACT EMAIL]. You may also opt out of marketing communications at any time by following the unsubscribe link in an email or replying STOP to a text message.
Depending on your state of residence, you may have additional privacy rights under state laws, including for California residents. To exercise those rights or to learn more, please contact us at [CONTACT EMAIL].
Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before submitting any personal information.
Children's Privacy
The Site is not directed to anyone under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [CONTACT EMAIL].
[OFFENSE FIRST GROUP]
